Artyfakes

Artyfakes refund, cancellation and substitution policy

 

Attendee’s places on the Artyfakes Action Props Ltd Residential Foundation Course are strictly limited: upon receipt of your order and payment your place will be confirmed.  Artyfakes Action Props Ltd accepts course payments via PayPal or BACS: in making such bookings attendee’s accept this refund, cancellation and substitution policy.  Artyfakes Action Props Ltd requires 50% of the Residential Foundation Course fee to be paid immediately on booking, with the balance being paid no later than one week before the start of the course.  Cancellation charges are applied in all cases, including overnight stay costs. Artyfakes Action Props Ltd regret that we have to do this, however all bookings involve administrative costs and it is difficult to fill spaces made vacant by late cancellations.

 

Cancellation charges depend on when the cancellation notice is received. A full refund will be given only if more than 4 weeks’ notice is given of a cancellation, see below for refund rates:

• Over 6 weeks’ cancellation notice: Full refund

• 2 - 6 weeks cancellation notice: 50% refund

• Less than 14 days cancellation notice: No refund unless in exceptional circumstances, for which evidence may be requested

 

Alternatively, a substitute attendee can be named at any time before the course. There will be no extra surcharge for making a substitution.  No refund will be payable for non-attendance or if no prior notice of cancellation is given.  Any refunds will be issued after the course.

 

It may be necessary for reasons beyond the control of Artyfakes Action Props Ltd to change the content, timing or date of the course. Artyfakes Action Props Ltd reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received.  Artyfakes Action Props Ltd will strive to give as much notice as possible in such an event. In all cases, attendees who had registered to attend a cancelled course will be given the option of a full refund or of rescheduling to a future course date but Artyfakes Action Props Ltd disclaim any further liability.

 

Terms of Attendance:

Responsibilities of Attendees: all the following statements of behavior will be followed: -

 

• Attendees will be respectful of all other Attendees, including all Artyfakes Actions Props Ltd staff

• Attendees will abide by all applicable UK laws, especially those regarding to age limitations on the use of tobacco & alcohol

• Attendees will understand that Artyfakes Action Props Ltd holds no responsibility for the security, loss or damage of personal belongings during or after the course

• Attendees will fully read and understand any & all safety warnings issued by Artyfakes Actions Props Ltd

• Attendees will abide by any decisions made by Artyfakes Actions Props Ltd, or their appointed representatives, in regards to matters concerning an attendee's wellbeing.

 

Personal Belongings:

Artyfakes Actions Props Ltd do not advise attendees to bring items of great value to the weekend and holds no responsibility for belongings lost or stolen during the weekend. If storage of any personal items is requested, facilities where available may be provided, however, no assurance of its security can be provided and no responsibility for its safety assumed.

 

Photographs and Recordings:

 

All attendees consent to any filming, stills photography or audio recording whilst at the weekend course.